Our story

Built by people who love sales, but hate paperwork.

The story of how a spreadsheet-induced headache turned into an AI companion.

Every great B2B software is born out of a specific kind of frustration. Ours started with a simple question: Why does the most exciting job in a company involve so much boring administrative work?

We've spent years in the technology trenches building complex software architectures. We know the thrill of a great discovery call. And we know the crushing dread of realizing you now have to spend the next 20 minutes manually typing those notes into a database, or figuring out if you followed every single step of a 40-page playbook.

Usually, companies try to solve this problem in one of two ways:

  1. They hire expensive consultants to design a brilliant new sales methodology... which the reps promptly ignore because it's too complicated.
  2. They play "Data Police," nagging the team until everyone is frustrated and the data in the CRM is still half-baked anyway.

We figured there had to be a third option.

We built Glass CRM because we believed that AI shouldn't replace sales reps—it should liberate them. By putting Playbook, Field Notes, and Coach directly into the workflow, we make it effortless for reps to do the right thing.

No corporate fluff. Just clean data, better coaching, and more time spent actually talking to humans.

Meet the founders

FD

Florent Dumas

Co-Founder & Tech Builder

Florent is a seasoned technology leader and software architect with over two decades of experience designing high-scale digital solutions. He handles the structural spine of Glass CRM, ensuring that complex AI processing is translated into a dead-simple, reliable tool that sales teams can count on daily.

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TBH

TBH

Co-Founder & Tech Builder

A veteran technology executive, former CTO, and software engineer who specializes in cloud architectures and enterprise software systems. Focuses on the sophisticated engine beneath Glass CRM—making sure Playbook, Field Notes, Coach, and the data security layer are entirely seamless and bulletproof.

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