Sales data is sensitive. It holds customer conversations, prices and plans. We’ve treated it that way from the first day. Everything below reflects how superglass works today, not a roadmap. If your security team has questions not answered here, contact us directly.
superglass was built in the European Union, and your data is stored on our servers in France. A few named services process some of it for us - for email, AI and delivering the site - and some of them are outside the EU. Our privacy notice names each one and why.
We built superglass to comply with GDPR and the EU AI Act from the start.
Your methodology, your CRM data and your notes are never shared with or visible to other customers. If you use the CRM built into superglass, your records live in your workspace’s own database. If you use Salesforce, they stay in Salesforce.
Your sales data, your methodology and your client conversations are never used to train AI models, or to improve anything outside your workspace.
superglass never changes your CRM on its own. It prepares a draft first, and the rep checks it, edits it and approves it.
You connect Salesforce with your own Salesforce login (OAuth 2.0), and we never see your password. We read your Salesforce data live and don’t keep a copy of it. superglass only writes to the fields your methodology uses, and only after the rep approves.
We’re happy to fill in security questionnaires, send more documentation, or meet your IT or legal team. We’d rather answer every question up front than have security hold up a good deal.
